This privacy statement discloses the privacy practices for Cool Gear Imports. If you have questions or concerns regarding this statement, please e-mail us at info@coolgearimports.com.au

 

We respect your privacy

At Cool Gear Imports, we value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by us for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless we are legally required to do so.

 

No Spamming

Unsolicited, "spam" mail is not sent to Cool Gear Imports customers. The only email customers will receive, will relate to clarification and updating the progress of their recent orders. Cool Gear Imports is not responsible for information and actions by third party individuals who have received information from the customer's directly.

Links/3rd Parties
This site contains links to other sites. Cool Gear Imports is not responsible for the privacy practices or the content of such Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Cool Gear Imports is the sole collector of information, and is not shared with any 3rd parties.

Ordering/Security
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. ie, in the event there is a problem processing an order . Your credit card details are directed to the Banks secure site and not collected on the Cool Gear Site. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. To learn more about SSL, follow this link
RSA Security. Information that is collected is used to bill the user for products and services for that specific order only and are not retained for future use. Each order will require a NEW input of details.

 If you have any questions about the security at our web site, please send an e-mail to info@coolgearimports.com.au.